Anyway, at least I have the explanation now. I don’t know why I didn’t notice that requirement earlier. Thanks Micah! I do see now the blur option requires a processor of i5 or above and mine is just i3. It is however an excellent starting point, and if your hardware is lower than the minimums listed here you will not be able to use “blur background” or “virtual background without a green screen”. If you cannot turn off the green screen option for virtual background, then your computer will not be compatible with the blur background feature. I see that no comment here has been accepted as a solution for this, so I thought I would weigh in! Extremely frustrated You do not need to have a pro account to use “blur background”. Called support but apparently Pro doesn’t include technical support.

Same problem I have downloaded what seems to be the latest version, as no download came with the Pro upgrade.

Would greatly appreciate any help which could be provided. I as well am not able to see a blur option on my virtual backgrounds menu on my laptop. Thereafter, I have been trying to find this patch, to no avail. I screwed around for half an hour on my Windows 10 bit machine, and all of a sudden, a pop-up, I installed it, and there it was! But I have no idea what I did to invoke it. I cannot believe this fiasco! So many having the same issue as me and not a peep out of Zoom who has been touting their newest feature which doesn’t work! I even restarted the program and nothing. I don’t have blur and have the latest Zoom and latest MAC software update. I think this meets the specifications, but still no blur option on my Mac Air. Hi ajaypande jdott16 is correct you must have those device specifications.

Same problem with a Macbook Air, everything is updated macOs Monterey I am also looking for this feature in my PC because I feel much awkward to show the background of my room so just looking to hide it a little more please help me to do it. Same problem with a macbook pro, everything is updated macOs Monterey I’m facing the same. Everything is updated! I also have a Mac Air with 1.

Install zoom on macbook air